IT Support Engineer - Moscow
Main Duties:?
To provide both technical and answering support, assisting users
Proactive approach to all user issues, and help resolve any hardware or software issues.
Advise and train any users in the use of computer equipment and software when needed.
Liaise and escalate any complex issue to relevant IT Support members.
Support tele-communications system.
Maintain the server room backup solution
Workstation Patching
??
This is a User facing role thus:
The successful applicant will be able to guide users through the usage of all of the above software for example creating outlook signatures, general office usage of Word and Excel etc.?
The Successful applicant will & should display a desire to grow within the role and such desire will be rewarded with further exposure to server based technologies.??
Essential Criteria
Fluency in both English and Russian is essential, additional languages is desirable.
Strong personality with plenty of charisma, who thrives under pressure.
Experience using Active Directory to manage computers.
Experience using Exchange Management to manage email accounts.
Outlook troubleshooting exposure within a Network environment.
Basic understanding of PC Hardware set-up and configuration.
Troubleshooting experience within MS Word, MS Excel and Microsoft Office.
Network Printing , File Shares , NTFS Security
Excellent interpersonal skills with the drive and determination to succeed.
An undergraduate degree from an engineering or computer systems background would be desirable.??
Candidates will ideally have:?
Experience in an IT office environmentThe ability to prioritise workloadA Levels or equivalent or higher, HND Flexible approach with a "Can do" attitude??We Offer:
Excellent basic with?Benefits Solid training, mentoring and support mechanismsA vibrant, friendly environmentOpportunity for global travelOpportunity for career developmentA friendly, fun and very exciting environment enhanced with regular company-funded social events.As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.
Are you eligible to live & work in MoscowDo you have IT experienceDo you speak fluent English & Russian
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