Dynamics CRM Tech Architect Job

Location: EMEA locations*

Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE that we do no provide sponsorship or relocation for that role. You must hold citizenship / working visa within Europe, Middle East or Africa to be eligible.

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