Customer Service Representative Job (Moscow, Russia)
Description
Johnson&Johnson Consumer segment includes a broad range of products used in the baby care, skin care, oral care, wound care and women’s health care fields, as well as nutritional and over-the-counter pharmaceutical products, and wellness and prevention platforms.
• Processing customer orders by specific region in compliance with company policies and procedures;
• Dealing with Complaints;
• Control of shipping documents in accordance with the procedures and legislation;
• Building effective communication with internal and external customers;
• KPI fullfillment
Qualifications
- Similar experience / experience of work with clients from 1 year
- SAP experience is a plus
- Well-organized, stress resistant
- Intermediate English
Primary Location:Europe/Middle East/Africa-Russia-Moscow
Organization: J&J LLC Russia (8431)
Travel:No
Job Function: Customer Service
Job Segment: Customer Service Representative, ERP, Pharmaceutical, SAP, Customer Service, Technology, Science
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