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Thursday, November 27, 2014

Team Assistant

The role is organisational in nature and although predominantly focused on administration it provides the opportunity to get involved in other aspects of the business including regional projects, consultancy, event management, flying tutors and business development. The Team Assistant is fully involved in the running of the office and contributions to business ideas are always welcomed.

Responsibilities:

Being the first point of contact between Carfax and clientsAnswering/transferring phone calls and taking initial client enquiriesAnswering all initial phone or email enquiries and channelling them as per nature of requestTaking initial client enquiries for tuitionFull coordination of tuition timetable, to include: timetabling for ongoing students, liaising with tutors about timetables, liaising with clientsAdministration of the client and tutor database, keeping it up-to-dateMeeting and greeting all clients, preparing meeting room (tea and coffee incl.) for client meetingsAssisting Marketing Manager according to the marketing planUpdating the timetable database, to record whether lessons took place or not (daily)Preparing different documents and required materialsAssisting Client Manager with reportingCoordinating translations with Carfax Moscow and other offices worldwideGeneral organizational support

Requirements:

Fluent EnglishExtremely well organisedAnalytical thinkingGood communication skillsAdaptable, reliable and responsibleThorough knowledge and use of PC software, including advanced functions of Microsoft Word and Excel.

Office is located on Kutuzovsky avenue.

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